Contact the Revenues Customer Services Office on the telephone numbers provided.
As soon as you realise you have a problem paying your bill you should talk to the Council; as you may be entitled to a reduction in your bill, for example, through council tax benefit. The Council may also be able to help you by rescheduling your payments. But do not ignore the bill completely; if you do not pay it and fail to agree in writing any other arrangement with the Council, they will take recovery action which could increase considerably the amount you have to pay.
If you miss a council tax instalment you will get a reminder notice giving you seven days to bring your council tax payments up to date. If you do not do so within the time, or if after a second reminder you fall behind with your payments again, you will have to pay the outstanding balance of your council tax bill (i.e. the full amount for the rest of the year). If the balance is not paid, the council will probably start recovery action.
Remember: Contacting the council at anytime you have difficulty paying, will ensure we will help you in the best possible way. Please do not ignore any communication we have sent you.
Telephone: 01597 827463
Fax: 01597 827276
PO BOX 71