From April 2004 the rules about claiming Housing and Council Tax Benefit changed. Customers will no longer be required to fill in a renewal form every 52 weeks and claims will remain in payment until circumstances change.
However, to ensure that we are paying the right amount of benefit to the right person, we are required to carry out regular reviews of our customers. This means that you may be selected for a visit or postal review. It is very important that you respond to our letters/forms as payments may be suspended if a response is not received.
If you are due a visit, we will contact your first.
Telephone: 01597 827462
Fax: 01597 827276
PO BOX 71