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The Corporate Governance Manual

This Manual aims to provide an authoritative and up to date single source of information that sets out how the Council goes about its work and how it holds itself answerable to the community it serves. It provides answers to questions such as:

Who is my Local Councillor?

What do Councillors Do?

What is Corporate Governance?

Why is Corporate Governance Important?

What are the principles of decision making?

How are decisions made?

How can decisions be influenced?

What is the procedural framework?

What is the financial framework?

What is the ethical framework?

What is the legal framework?

What is the performance management framework?

What are the customer care standards?

How can you make a complaint?

How does the Council work in partnership with the community?

What are my access to information rights?

Who is the Council answerable to?

Where are the Council Offices?

How do I contact the Council?

Who are the other Elected Representatives for the area?

This manual is not a finished piece of work. It is work in progress and will be continuously updated, expanded and improved. Your input and comments will be very valuable in this process.

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