Course Provider: Angela Toogood
To promote the least intrusive positive handling strategy and a continuum of gradual and graded techniques, with an emphasis and preference for the use of verbal, non-verbal de-escalation strategies being used and exhausted before positive handling strategy is used.
Be able to state the basic values, rationale and principles of the Team-Teach Approach
Have knowledge and understanding of relevant legal standards and expectations related to use of force
Have knowledge and understanding of the reporting, recording, monitoring and evaluating requirements of incidents involving physical controls and reasonable force
Have knowledge and understanding of aggression and conflict, being able to recognise typical signs and causes
Following successful completion participant will:
Have knowledge and understanding of the importance of using de-escalation strategies where possible. Is aware of the concept of the conflict spiral, levels of behaviour and the need for an appropriate staff response in order to maximise the opportunity to calm the incident through non- verbal and verbal strategies where possible
Have knowledge and understanding of a whole setting holistic approach to behaviour management, including the importance of self-awareness and self-control whilst managing challenging behaviour
Be able to conduct a follow up process with the service users and is aware of the importance of a support and supervision, repair and reflection process for both staff and individuals involved following a serious incident involving positive handling strategies.