How to have the What Matters Conversation – Encouraging Positive Engagement Training

Course Provider: IFSS Consortium

Course Administrator: Patricia Hunt



  • Road blocks to having the What Matters Conversation
  • Understanding discord and how it impacts on behaviour change
Date Location Session
4 February 2019 Antwr Gwy, Builth Wells, Powys All day

Key Learning Outcomes

  • Recognise discord in service users
  • Practice strategies to reduce it

Download application form here and email to to request a place on this course

There is no charge to attend these courses, however a cancellation charge may apply to non-attendance if sufficient notice is not given