One number for children, adults and families for information and support services.
This could be for services and activities for children and families locally, or for advice and guidance on how to get extra support, or to raise an issue or concern around the welfare of a child or young person.
Services for children and young people such as:
If you are enquiring about adult support, you will be able to access a range of services for adults, older people, sensory impairment and learning/physical disability services, for example:
Alternatively, follow the links in the lists above and you could find the information you need online.
An experienced contact officer will answer your call and ask who you would like to speak to, or what your enquiry is about so that you access the right support you are looking for without delay.
If your enquiry is about children, young people or families, you can speak to a specialist call handler about services such as the Family Information Service (FIS), disability services and Team Around the Family (TAF) who will be able to give you advice and support for your child or family.
If you are calling about adult support, you will be able to access a range of services for adults, older people, sensory impairment and learning / disability services as well as many others.
Ensuring that you have access to the right service, at the right time, in the right place with the right outcome.