We are building a new website designed to help you do more online with us and to help us track, respond to and update you about your requests.
We will be gradually moving items to the new website over the coming months and listening to your feedback so that we can make more improvements.
You can use the online catalogue and reserve a book directly – just find the item you want and click the 'Place hold' button.
To reserve (place a hold on) a book you will be asked to login. To login you will need your library card number (bar code), and a PIN.
What is your PIN?
If you joined the library before July 2014, your PIN will be the last 4 digits of the phone number we have for you.
If you are a new joiner (or if you haven’t previously given us your phone number), your PIN will be: ‘changeme’.
Reserving a book on the library catalogue
1. If you are looking at a page containing a list of books, click on the ‘Place Hold’ button next to the book on the right-hand side of the list.
If you have clicked through to look at details of a single book, click on ‘Select an Action’, and then ‘Place Hold(s)
2. A screen with 2 boxes will appear, labelled: ‘Library Card Number’ and ‘PIN’
3. Enter the number below the barcode on the back of your library card – be sure to leave out any spaces
4. Enter your PIN (If you don't know what your PIN is, try the last 4 digits of your phone number or the word: 'changeme')
5. After a successful login you will be able to continue
Alternatively you can visit any Powys library to reserve a book. You can either do this yourself directly onto the system from the library catalogue, or ask a member of staff to do it for you. There is no charge for reserving an item already in stock or on order, but hire charges will apply to Talking Books and DVDs.
You can phone any library to reserve an item, giving the barcode number from your library card.
You can request books even if you can’t find them on the library catalogue.
We will usually either order the item to add to our stock, or borrow it from the British Library Document Supply Centre (or another library in the UK). There is a charge for this service. To request a book, fill in a request form at any library or fill in the online form on this page in the box titled 'Reserve a book not in stock'.
We also have a request service for journal articles, music scores and play sets. To request a journal article, you will need to call in at one of our libraries, as we are required to submit a signed Copyright Declaration form with each request. To arrange the loan of sets of printed music and plays from specialist libraries in the UK, you will need to call in at one of our libraries or phone Library Headquarters.
Use the form on this page to make suggestions.
This depends on its availability. We may have to order it from the publisher, and/or there may be a long waiting list. Library staff will be happy to check this for you. If the item is required urgently, or by a particular date, please ask library staff for advice.
All reservations for items in stock or on order are free of charge (although standard hire charges will apply to Talking Books and DVDs). You will be charged for requesting a book that is currently not in stock or on order.
Once your item is ready for collection, we will contact you. We can email you, send an SMS message, or phone you. If you haven’t already given us your email or SMS contact details, you can do so here.
We’ll tell how long we’ll keep your item – you’ll need to collect it by that date.
When you place your request, you will be able to choose which library you want to collect it from.
Yes, but you may find that there is a waiting list for these titles. All reservations are handled strictly in chronological order.
You can also send us suggestions for book titles you would like to see added to stock. Unfortunately, we can’t give personal feedback on whether we buy books requested in this way.
Enter details of the book you'd like to suggest in the box below and click 'Next', When the page refreshes, check your suggestion and then click 'Confirm'.