Customer service points (council offices)

This page tells you about the offices you can visit or write to. Different departments are in different offices.  Use this website to find departments' phone numbers, email addresses and postal addresses. Find out more 

If you need to write to us, our address is:  Powys County Hall, Spa Road East, Llandrindod Wells, Powys, LD1 5LG or email: customer@powys.gov.uk

We also have Library+ facilities in towns across the county. As well as obtaining traditional library services, library staff can assist with a number of other council services (such as paying your bills with credit or debit card) from the same building.

Please note, only these Library+ points can process bus passes:

Brecon, Crickhowell, Llandrindod Wells, Llanidloes, Machynlleth, Newtown, Welshpool, Ystradgynlais

Please note: Staff at these office locations can not assist with bus passes. Please visit your nearest Customer Service Point.

Brecon Map

Brecon

Neuadd Brycheiniog, Cambrian Way, LD3 7HR

Monday - Thursday 9:00 - 17:00
Friday - 09:00 - 16:30
Weekends and Bank Holidays - Closed

Llandrindod Wells Map

County Hall - Llandrindod Wells

County Hall, Llandrindod Wells, Powys. LD1 5LG.

Monday - Thursday 9:00 - 17:00
Friday - 09:00 - 16:30
Weekends and Bank Holidays - Closed

Welshpool Map

Welshpool

Neuadd Maldwyn on Severn Road, Welshpool, Powys, SY21 7AS.

Monday - Thursday 9:00 - 17:00
Friday - 09:00 - 16:30
Weekends and Bank Holidays - Closed

Llandrindod Wells Map

The Gwalia - Llandrindod Wells

*Note: the first point of contact at this office is the Library+ point

The Gwalia, Llandrindod Wells, Powys. LD1 6AA

Monday - Thursday 9:00 - 17:00
Friday - 09:00 - 16:30
Weekends and Bank Holidays - Closed

Newtown Map

Newtown

The Park Office, The Park, Newtown, Powys. SY16 2NZ.

Monday - Thursday 9:00 - 17:00
Friday - 09:00 - 16:30
Weekends and Bank Holidays - Closed

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