Comments, compliments & complaints

Your comments, compliments and complaints help us to continually improve our services.

Comments and Compliments

If you just want to give us comments, compliments or feedback, please click the button below: 


Formal complaints are handled in a more structured way.

Some services have their own legal guidelines or process that have to be followed when a complaint is logged. Choose from the boxes below:

If we didn’t provide a service you should have had, we’ll aim to provide it now if that’s possible.  If we didn’t do something well, we’ll aim to put it right.  If you have lost out as a result of a mistake on our part we’ll try to put you back in the position you would have been in if we’d got it right.