We encourage people to follow us and we post information about our work that we think our followers will find interesting.
We also use social media to respond to questions and to comments, and – where we think it’s the best method – to consult with residents.
Our social media content will include:
Our Social Media sites may occasionally be unavailable and we accept no responsibility for lack of service due to their downtime.
If you follow us on Twitter or 'like' us on Facebook we will not automatically 'follow you/like you' back – this would make the numbers too high for us to manage.
Our main social media accounts are monitored on weekdays during office hours, others are monitored during opening hours (for example, leisure centres).
If you ask us a question on social media we will respond as quickly as possible, but please be aware that:
We reserve the right to remove any contributions that break the following guidelines:
In the six-week run up to an election – local, national, general or European – councils have to very careful not to do or say anything that could seen in any way to support any political party or candidate. We will continue to publish important service announcements using social media but may have to remove responses if they are overtly party political.
It is your responsibility to make sure that you have the appropriate privacy restrictions set up on your social media profile/page/feed to restrict what you want other people, including the council, to see. There are many online resources to help you manage your personal information on social media; do a quick internet search for ‘privacy settings on social networking sites’ to find them.