If you are being harmed or abused, or you’re worried about somebody else, please report it. If you report a concern and it turns out that nothing has happened you won’t get into trouble if you really thought there could be a risk.
Child abuse can include physical abuse, sexual abuse, emotional abuse or neglect.
You can ask that your name is not given to the family you are worried about, and this will be respected. You should also be told later whether your call has been followed up – you probably cannot be given any other details, as these will be confidential.
You may be worried or afraid about sharing the concerns you have, and what will happen as a result – especially if you’re in contact with the family. You may not be sure that a child is actually being harmed, or think that you do not have enough information to pass on.
But remember...unless you tell someone, there’s no way of checking whether or not that child needs help, and abuse may continue. You may have a key piece of information that will help Children's Services to make the best decisions about a child. Your referral may also ensure that support is given to a family.
If you are unsure about whether or not to make a referral, please talk to the duty social worker, and decide together on the best course of action for the child.
If you see or hear someone being harmed or abused, or someone has told you they are being harmed or abused:
In an emergency, don’t wait – call 999.
To report any concerns, please call us:
01597 827666 (office hours)
0845 054 4847 (out of hours)
For Professionals only