Report a bin collection problem

If your recycling or rubbish is not collected as normal, you need to report this to us within two working days. 

Report form

Report a collection problem  (Opens in a new window)

Crews will not return for any boxes/bins/bags that are placed out late. If this happens, you should take your containers back in until the next collection or you can take the recycling to a household waste and recycling centre or community recycling site.

Please wait to report a missed collection as the collection crews may still be out working until the end of the day.

Also, please check;