Benefits Support

Our Benefits support service can provide advice, guidance and assistance with the full range of welfare benefits.

You can refer yourself, or someone else. If you are referring someone else, please make sure that you have their permission first.

To make a referral use our online support referral form

We will aim to get in touch within 10 days of receiving your form. If your problem is urgent you can tell us about it on the form and we will contact you within an appropriate time.

We offer a detailed benefit check to see whether you are entitled to any additional benefits, and whether any existing benefits are being paid at the correct rate.

We can also:

  • Help you to make a claim for any new or increased benefits - including backdating claims.
  • Help you challenge decisions to stop benefits - including help with overpayments.
  • Where we cannot help you we will refer you to an appropriate local specialist agency.

Come and speak to us at drop in sessions

  • Knighton library -  Wednesdays 10am-12pm, every 2 weeks from July 1 2015
  • Rhayader library - 2-4pm every other Wednesday from July 8 2015

Just drop in or call 01597 827462 to make an appointment.



We are also working with Macmillan Cancer Support to provide specialist money and benefit support to cancer patients and their carers who are Powys residents.

Get help and information