Help with benefits

Image of a pound sign

We are committed to helping you ensure you can maximise your income, reduce your costs and deal with debts, bills and borrowing. We work with partners across Powys who provide specialist help to do this but we also have our own team of officers who can visit and / or assist you by phone.

Apply for benefits or if you need to speak to someone about an existing claim, ask us to call you.

Want help with

Money matters * All things digital and being online * Benefits and awards advice * Claims for housing benefit * Council tax reduction * Free school meals * Discretionary housing payments

All discussions confidential

Come and speak to us at one of our appointment sessions.

  • Knighton library -  Wednesdays 10am-12pm, every 2 weeks
  • Rhayader library - 2-4pm every other Wednesday
  • Newtown – Park Offices The Park, SY16 2NZ – Every Tuesday
  • Ystradgynlais - Hendre Ladus, SA9 1SE – Every Wednesday
  • Welshpool Job Centre, New Dolanog House, Severn Rd, Welshpool, SY21 7AP -  Every Thursday afternoon

Please call 01597 827462 to make an appointment.



Citizens Advice Powys 
helps people resolve their legal, money and other problems by providing free, independent and confidential advice.  In Powys, call 0345 601 8421

Consumer Credit Counseling Service (CCCS)
a registered charity offering free, confidential and impartial advice and support to anyone who is worried about debt. CCCS also offer a free Debt Remedy Tool. Alternatively you can call them on 0800 138 1111.

National Debt Line
provides free confidential, independent and impartial advice on how to deal with debt problems.  Alternatively you can call them on 0808 808 4000

Shelter Cymru -
Wales' housing and homelessness charity that works for people in housing need. Shelter Cymru have offices all over Wales and prevent people from losing their homes by offering free, confidential and independent advice.  For Housing advice and support services call: 0845 075 5005

Carers Direct / NHS Choices – Benefits for Carers

Debt Support Trust

Debt Support Trust is a registered national debt advice charity helping people with their debt problems across the UK. 0800 085 0226