Powys Careline

photo of people with careline

Powys Careline offers a 24 hour, 365 day service giving total peace of mind at the touch of a button. You will automatically be connected to our 24-hour control centre. Your name and address and the details of the contacts you give us will appear on-screen for our team to call. 

As well as the standard Community Alarm, we offer added support with Telecare. This gives you extra peace of mind with an Bogus Caller alarm system which alerts us that a suspicious person has come to your door.

There are many other Telecare sensors available that can raise the alarm automatically in the event of an accident or ill health. See the next section on 'Equipment available from Careline'.

Careline alarm with pendant

Photo of careline pendant alarm

The Careline alarm, when triggered, alerts a member of the Careline team who will call for help from a neighbour, family member or the emergency services.

Smoke detector

photo of smoke detector

Potentially a life-saving device, the radio smoke detector provides additional protection by raising an instant alarm call to our Careline staff.

In addition to the smoke alarm, the Fire Service is able to offer you an additional piece of equipment which will enhance the system.  They will install, free of charge, a Tunstall Smoke Alarm.  This alarm will automatically connect to the call handling centre should it activate due to the presence of smoke.  If you, the occupier, are unable to answer Careline or make a call to the Fire Service, Careline will call them for you.  The alarm will not increase any fees you pay for your Careline System.

Should you wish to take advantage of this FREE offer please call: 01792 705 000

Fall detector

Automatically detects a serious fall and raises an alert to the 24 hour Careline team.

One Off Initial Cost For Installation Of Equipment And Pendant

  Including VAT   Zero Rated
Cost £37.93   £37.93
VAT @ 20% £7.59    
Total £45.52   £37.93

All Charges Are Billed Quarterly And In Arrears As Follows

January, February, March Invoices Sent 1st April
April, May, June Invoices Sent 1st July
July, August, September Invoices Sent 1st October
October, November, December Invoices Sent 1st January

Current Rental Costs Per Quarter (Including Monitoring & Equipment Rental)

Careline Alarm Unit

  Including VAT Weekly Cost Zero Rated Weekly Cost
Rental Alarm Monitoring (1107) £58.10 £4.47 £48.42 £3.73

Ask for Careline

We support people with a variety of needs, enabling them to continue living independently knowing that help is always on hand. So, if you have a fall or an emergency, we’ll get help to you quickly.

If you would like to ask for Careline, download and complete the application form below.

Please return the form to Powys Careline at the address on this page.

More Information

Links to other websites:

NHS Falls Services


Call charges